WorldCat Identities

Hsieh, Tony

Overview
Works: 26 works in 111 publications in 14 languages and 3,171 library holdings
Genres: Comic books, strips, etc  Graphic novels  Nonfiction films  Case studies  Educational films  Short films  Nonfiction television programs  Internet videos  Documentary films 
Roles: Author, Other
Publication Timeline
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Most widely held works by Tony Hsieh
Delivering happiness : a path to profits, passion, and purpose by Tony Hsieh( Book )

50 editions published between 2010 and 2017 in 12 languages and held by 1,937 WorldCat member libraries worldwide

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand
Happiness Matters by Tony Hsieh( Visual )

6 editions published between 2011 and 2016 in English and held by 218 WorldCat member libraries worldwide

Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values. If we get the culture right, Hsieh believes, everything else, including building an enduring business, will naturally follow. Using the principles of positive psychology, Hsieh motivates employees through the four essential elements of long-term happiness: creating a sense of control, recognizing progress, instilling meaning in their work, and developing connectedness with customers, business partners, and fellow employees. With an introduction by Jenn Lim, CEO and chief happiness officer of DeliveringHappiness.com. Tony Hsieh joined Zappos.com in 1999 as an advisor and investor, and shortly after became CEO, growing revenues to over $1 billion in ten years. The company has been named to Fortune's "100 Best Companies to Work For" list, and in 2009 was acquired by Amazon.com. Hsieh received his BS in computer science from Harvard University and is the author of Delivering Happiness
Delivering happiness : a path to profits, passion, and purpose by Tony Hsieh( )

9 editions published between 2010 and 2011 in English and held by 164 WorldCat member libraries worldwide

The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs
Delivering Happiness : wie konsequente Kunden- und Mitarbeiterorientierung einzigartige Unternehmen schaffen by Tony Hsieh( )

6 editions published in 2017 in German and English and held by 75 WorldCat member libraries worldwide

Vorteile - Bezahlen Sie neuen Mitarbeitern 2.000 USD, damit sie ihren Job wieder aufgeben. - Machen Sie Kundenorientierung zur Verantwortung des ganzen Unternehmens, nicht nur einer Abteilung. - Fokussieren Sie auf die Unternehmenskultur als Nr. 1-Priorität. - Wenden Sie Ergebnisse der Glücksforschung in Ihrem Unternehmen an. - Helfen Sie Ihren Mitarbeitern dabei, persönlich und beruflich zu wachsen. - Versuchen Sie die Welt zu verändern. - Machen Sie Geld ... Zitat/Testimonial (optional für A-Titel) "Dieses Buch ist eindrucksvoll . Vom Fundraising bis zum Glücklichsein, von E-Mails bis zu Checklisten. "Delivering Happiness" ist umfassend, sehr persönlich und sehr praktisch." Tim Ferriss, Autor von Die Vier-Stunden-Woche. "Ein Buch, was in jedem Unternehmen dieser Welt Pflichtliteratur sein sollte." Ein Leser Zum Werk Klingt das verrückt? Das alles steht für Zappos. In diesem Buch teilt Tony Hsieh, CEO von Zappos, seine persönlichen und beruflichen Erfahrungen beim Aufbau und der Führung von Unternehmen wie LinkExchange und vor allem Zappos. "Delivering Happiness" zeigt, wie man mithilfe einer besonderen Unternehmenskultur ein leistungsfähiges Geschäftsmodell mit ausserordentlichen Erfolg schafft. Zehn Gründe, warum Sie "Delivering Happiness" lesen sollten 10. Sie möchten etwas über Zappos lernen, dass Unternehmen, dass innerhalb von zehn Jahren einen Umsatz von einer Milliarde Dollar pro Jahr generierte. 9. Sie möchten etwas über meinen Weg mit Zappos lernen und darüber, was ich dabei lernte. 8. Sie möchten von den Fehlern, die wir bei Zappos machten, lernen. Vielleicht können Sie ja den einen oder anderen selbst vermeiden. 7. Sie möchten die richtige Balance zwischen Gewinn, Leidenschaft und Sinn in Ihrem beruflichen wie privaten Leben entwickeln. 6. Sie möchten ein langfristiges Geschäft oder eine Marke aufbauen
Emotional equations : simple truths for creating happiness + success by Chip Conley( Book )

1 edition published in 2013 in English and held by 28 WorldCat member libraries worldwide

Explains the mathematical properties of universal emotional truths, describing how during a time of personal loss the author developed "emotional equations" as a mechanism for recognizing changeable and unchangeable factors in his healing
Delivery Happiness Wie konsequente Kunden- und Mitarbeiterorientierung einzigartige Unternehmen schaffen by Tony Hsieh( Book )

1 edition published in 2017 in German and held by 17 WorldCat member libraries worldwide

Peak : how great companies get their mojo from Maslow by Chip Conley( )

7 editions published between 2008 and 2017 in English and held by 11 WorldCat member libraries worldwide

After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors. Part memoir, part theory, and part application, the book tells of Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how readers can bring about similar changes in their work and personal lives. Conley explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture
Zappos case study( Visual )

1 edition published in 2015 in English and held by 7 WorldCat member libraries worldwide

Tony Hsieh and Robert Richman explain how Zappos became a top performing company in the online shoe sales industry. They describe how Zappos created a different level of customer service by establishing a workplace their employees enjoy
Tribal leadership : leveraging natural groups to build a thriving organization by David Logan( Book )

1 edition published in 2011 in English and held by 6 WorldCat member libraries worldwide

Describes how corporate leaders can manage group dynamics to maximize productivity, in a guide based on an eight-year study of over two-dozen companies that also draws on insights by NASCAR CEO Brian France and Dilbert creator Scott Adams
A complaint is a gift : recovering customer loyalty when things go wrong by Janelle Barlow( Book )

1 edition published in 2008 in English and held by 4 WorldCat member libraries worldwide

The first edition of A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated. There are two brand new chapters on the Internet, a new section entitled Handling Complaints Directed at You and another new section that turns the tables and discusses how the reader can complain effectively. More relevant than ever in today's constantly connected world, when customers can complain instantly, 24/7, and broadcast their dissatisfaction around the world if they choose to, throughout the text has been heavily revised, with a wealth of new examples, tools and strategies
Kenja no kotoba( Book )

1 edition published in 2011 in Japanese and held by 3 WorldCat member libraries worldwide

Concurrent reduction of draft height and heat-exchange area for large dry cooling towers by F. K Moore( )

2 editions published in 1974 in English and held by 3 WorldCat member libraries worldwide

Cum să livrezi fericire : calea către profituri, pasiune şi scop : [benzi desenate] by Tony Hsieh( Book )

2 editions published in 2012 in Romanian and held by 2 WorldCat member libraries worldwide

Dawaj innym szczęście ścieżka pasji, zysku i celu by Tony Hsieh( Recording )

1 edition published in 2011 in Polish and held by 2 WorldCat member libraries worldwide

Service : featuring Zappos.com( Visual )

1 edition published in 2005 in English and held by 2 WorldCat member libraries worldwide

The Zappos slogan is "Powered by Service." What started as selling shoes has expanded into selling handbags, apparel, and accessories. Their ultimate goal is to be the company that provides the absolute best service online. Zappos believes that when it comes to online purchases, immediate gratification is a critical issue. The speed and ease at which a customer receives a purchase plays a critical role in whether or not that customer will shop with you again
We : how to increase performance and profits through full engagement by Rudy Karsan( Recording )

1 edition published in 2011 in English and held by 2 WorldCat member libraries worldwide

Using research and academic insights translated into actionable steps, this guide provides both managers and individual employees with a road map to full engagement, increased productivity, and overall satisfaction in their jobs
Dawaj innym szczęście : ścieżka pasji, zysku i celu by Tony Hsieh( Book )

1 edition published in 2011 in Polish and held by 2 WorldCat member libraries worldwide

San shuang xie : a path to profits, passion, and purpose = Delivering happiness by Tony Hsieh( Book )

1 edition published in 2011 in Chinese and held by 1 WorldCat member library worldwide

Ben shu shi"mei jie bu"shou xi zhi xing guan xie jia hua chuang zao qi ji de xin lu li cheng yu shang ye zhe xue de jing hua cui qu, Fen xiang le ta zai shang chang yu sheng huo zhong de dao de bao gui jing yan yu jiao xun. Cong er shi chuang ban qiu yin yang zhi chang dao da xue jing ying bi sa sheng yi, Cong"lian jie jiao huan"gong si dao"mei jie bu"pin pai deng
Innovation, where creativity and technology meet( Visual )

1 edition published in 2013 in English and held by 1 WorldCat member library worldwide

"... Takes viewers on a world-wide journey to see how great achievers, past and present, use creativity, innovation, and technology to thrive in a hyper-connected and hyper-competitive world."--Container
Tỷ phú bán giày: Câu chuyện về Zappos.com, công ty được Amazon mua lại với giá 1 tỷ đô la by Tony Hsieh( Book )

1 edition published in 2014 in Vietnamese and held by 1 WorldCat member library worldwide

Tác giả chia sẻ những bài học kinh doanh khác mà ông đã học được: lợi nhuận, đam mê, mục tiêu
 
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Delivering happiness : a path to profits, passion, and purpose
Covers
Delivering happiness : a path to profits, passion, and purposeEmotional equations : simple truths for creating happiness + successTribal leadership : leveraging natural groups to build a thriving organizationA complaint is a gift : recovering customer loyalty when things go wrongWe : how to increase performance and profits through full engagement
Alternative Names
Toni Şey

Tony Hsieh Amerikaans ondernemer

Тони Шей

Тоні Шей

Шей, Тони

Թոնի Շեյ ամերիկացի գործարար

שי, טוני, 1973-

تونی هسیه

셰이, 토니

シェイ, トニー

トニー・シェイ アメリカ人実業家

謝家華

Languages