WorldCat Identities

Hayes, Hank

Works: 2 works in 6 publications in 1 language and 39 library holdings
Genres: Personal narratives 
Publication Timeline
Most widely held works by Hank Hayes
Quality secrets : the Baldrige Award winners speak( Visual )

5 editions published between 1993 and 2006 in English and held by 36 WorldCat member libraries worldwide

Presents the 1992 Malcolm Baldrige National Quality Award winners and details the strategies their companies employed to become the best in the business. Tim White interviews the presidents of each company: Horst Schulze of the Ritz Carlton Hotels, Hank Hayes of Texas Instruments Defense Systems and Electronics Group, Paul Kahn of AT & T Universal Card Service, and Greg Hughes of AT & T Transmission Systems. Outlines how Total Quality Management programs are incorporated into the culture of a company
What is and isn't working for the alcoholic and addict by Alberta H Sequeira( Book )

1 edition published in 2013 in English and held by 4 WorldCat member libraries worldwide

"Do you ever wonder why some alcoholics and drug addicts recover and put their lives together while others die from this horrible worldwide problem? What gives them the physical and mental strength to fight this battle and come out winning? These questions, and the author's tragedy to losing her husband and daughter from their alcohol abuse, encouraged this writing. Here is a book, not only for the substance abusers, but for family members, society, doctors, and counselors to learn, not only what the addict is looking for with support to help them through with their recovery, but new ways to help the addicted. You will learn that childhood emotional wounds mold us into what we become in adulthood. [This] is a book of personal stories by thirty-four alcoholics and drug users from all walks of life."--Publisher
Audience Level
Audience Level
  Kids General Special  
Audience level: 0.32 (from 0.32 for Quality se ... to 0.36 for What is an ...)