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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/57527091 Title: The art of talking to anyone : essential people skills for success in any situation Author: Rosalie Maggio Publisher: New York : McGraw-Hill, ©2005. ISBN/ISSN: 007145229X 9780071452298 OCLC:57527091

  
  

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• Interpersonal communication.

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The art of talking to anyone : essential people skills for success in any situation