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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/73928107 Title: Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children Author: Charles T Betz Publisher: Amsterdam ; Boston : Elsevier/Morgan Kaufmann, ©2007. ISBN/ISSN: 0123705932 9780123705938 OCLC:73928107

  
  

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Subjects

• Information technology.
• Information technology -- Management.
• Computer network architectures.

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Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children