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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/50034020 Title: Achieve lasting process improvement : reach Six Sigma goals without the pain Author: Bennet P Lientz; Kathryn P Rea Publisher: San Diego, Calif. : Academic Press, ©2002. ISBN/ISSN: 0124499848 9780124499843 OCLC:50034020

  
  

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Subjects

• Reengineering (Management)
• Six sigma (Quality control standard)

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Achieve lasting process improvement : reach Six Sigma goals without the pain