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Can two rights make a wrong? : insights from IBM's tangible culture approach
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Can two rights make a wrong? : insights from IBM's tangible culture approach

Author: Sara J Moulton Reger; IBM Research.; IBM Business Consulting Services.; Institute for Business Value.
Publisher: Upper Saddle River, NJ : IBM Press/Pearson, ©2006.
Edition/Format: Book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Sara J Moulton Reger; IBM Research.; IBM Business Consulting Services.; Institute for Business Value.
ISBN: 0131732943 9780131732940
OCLC Number: 62493290
Description: xxix, 273 p. : ill. ; 24 cm.
Contents: Introduction : an overview of tangible culture -- We can't do this the traditional way : IBM's acquisition of PricewaterhouseCoopers consulting -- Traditional approaches to culture transformation : how others have dealt with the challenge -- How to get to the right place the right way : outcome narratives -- The good thing that can cause big trouble : right vs. right -- The unseen hand that propels organizational action : business practices -- Putting it all together : business practices alignment method -- Mergers and acquisitions : managing the common sources of culture clash -- Alliances : finding ways to leverage your collective capabilities -- Major restructuring : gaining sustained value from your organization -- Major transformation : addressing you plan's hidden barrier -- Key decisions and everyday business : extending tangible culture into the operational parts of your business -- The co-operators : using business practices to clarify expectations -- Sales pipeline : using right vs. right to differentiate issues.
Responsibility: Sara J. Moulton Reger ; with contributors from IBM Business Consulting Services, Research, and Institute for Business Value.
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