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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/70259046 Title: Workplace communication : process and product Author: Sharon J Gerson; Steven M Gerson Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, ©2007. ISBN/ISSN: 0132288087 9780132288088 OCLC:70259046

  
  

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Workplace communication : process and product