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25 tips for excellent customer service : an action plan for service success
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25 tips for excellent customer service : an action plan for service success

Author: Ian Linton; Institute of Management.
Publisher: London : Institute of Management Foundation/Pitman, 1995.
Edition/Format: Book : English
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Document Type: Book
All Authors / Contributors: Ian Linton; Institute of Management.
ISBN: 0273609742 9780273609742
OCLC Number: 34557606
Notes: Includes index.
Description: ix, 213 p. : form ; 24 cm.
Responsibility: Ian Linton.

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