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| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Mary Ellen Guffey |
| ISBN: | 0324007663 9780324007664 |
| OCLC Number: | 41266183 |
| Description: | 1 v. (various pagings) : col. ill. ; 27 cm. |
| Contents: | ch. 1. Communicating at work -- ch. 2. Communicating in teams : listening, nonverbal communication, collaboration, and meeting skills -- ch. 3. Communicating across cultures -- ch. 4. Preparing to write business messages -- ch. 5. Organizing and writing business messages -- ch. 6. Revising business messages -- ch. 7. Routine letters and goodwill messages -- ch. 8. Routine memos and e-mail messages -- ch. 9. Persuasive and sales messages -- ch. 10. Negative messages -- ch. 11. Report planning and research -- ch. 12. Report organization and presentation -- ch. 13. Typical business reports -- ch. 14. Proposals and formal reports -- ch. 15. Speaking skills -- ch. 16. Employment communication. |
| Responsibility: | Mary Ellen Guffey. |
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