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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/224505957 Title: Managing health services : concepts and practice Author: Mary G Harris; Society for Health and Administration Programs in Education; Australian College of Health Services Executives Publisher: Marrickville, N.S.W. : Elsevier Australia, ©2006. ISBN/ISSN: 9780729537599 0729537595 OCLC:224505957

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Managing health services : concepts and practice

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Managing health services : concepts and practice

Author:	Mary G Harris; Society for Health and Administration Programs in Education.; Australian College of Health Services Executives.
Publisher:	Marrickville, N.S.W. : Elsevier Australia, ©2006.
Edition/Format:	Book : English : 2nd ed
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Document Type:	Book
All Authors / Contributors:	Mary G Harris; Society for Health and Administration Programs in Education.; Australian College of Health Services Executives. Find more information about:
ISBN:	9780729537599 0729537595
OCLC Number:	224505957
Notes:	Previous ed.: 2002.
Description:	xxx, 496 p. : ill. ; 25 cm.
Contents:	1. Learning management ( and managing your own learning) -- 2. The changing role of the health service manager -- 3. Accountability and the ethical mandate of the health service manager -- 4. Organisational change and the adaptation in health care -- 5. Working partnerships: engaging communities and consumers -- 6. Managing people in the health care industry -- 7. Working with health teams -- 8. Leading and managing change -- 9. Decision-making and the health service manager -- 10. Working with information and knowledge -- 11. Work design in health care -- 12. Strategy and organisational design in health care -- 13. Towards integrated service delivery systems -- 14. Managing interorganisational contractual arrangements -- 15. Improving organisational performance in health care -- 16. Managing quality -- 17. From risk management to clinical governance -- 18. using research and evaluation in managing health services -- Appendix.
Responsibility:	Mary G Harris and Associates, Society for Health and Administration Programs in Education, Australian College of Health Services Executives.

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