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| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Allan H Church; Janine Waclawski |
| ISBN: | 0787956775 9780787956776 |
| OCLC Number: | 45188959 |
| Description: | xxvi, 293 p. : ill. ; 24 cm. |
| Contents: | Introduction -- Step one: Pooling resources -- Step two: Developing a world-class survey -- Step three: Communicating objectives -- Step four: Administering the survey -- Step five: Interpreting results -- Step six: Delivering the findings -- Step seven: Learning into action. |
| Series Title: | The Jossey-Bass business & management series |
| Responsibility: | Allan H. Church, Janine Waclawski ; foreword by Allen I. Kraut. |
| More information: |
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