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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/48515622 Title: On high performance organizations : a leader to leader guide Author: Frances Hesselbein; Rob Johnston Publisher: San Francisco, CA : Jossey-Bass, ©2002. ISBN/ISSN: 0787960691 9780787960698 OCLC:48515622

  
  

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• Organizational effectiveness.
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On high performance organizations : a leader to leader guide