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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/51068860 Title: Credibility : how leaders gain it and lose it, why people demand it Author: James M Kouzes; Barry Z Posner Publisher: San Francisco, CA : Jossey-Bass, ©2003. ISBN/ISSN: 0787964646 9780787964641 OCLC:51068860

  
  

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Subjects

• Leadership.
• Executive ability.
• Interpersonal relations.

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Credibility : how leaders gain it and lose it, why people demand it