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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/52937362 Title: Confirmative evaluation : practical strategies for valuing continuous improvement Author: Joan Conway Dessinger; James L Moseley Publisher: San Francisco, CA : Pfeiffer, ©2004. ISBN/ISSN: 0787965006 9780787965006 OCLC:52937362

  
  

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Confirmative evaluation : practical strategies for valuing continuous improvement