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| Material Type: | Internet resource |
|---|---|
| Document Type: | Book, Internet Resource |
| All Authors / Contributors: |
Jessamyn West |
| ISBN: | 078902442X 9780789024428 0789024438 9780789024435 |
| OCLC Number: | 54778495 |
| Notes: | "Co-published simultaneously as The reference librarian, number 85, 2004." |
| Description: | xvii, 154 p. : ill. ; 22 cm. |
| Contents: | Have(n't) we been here before? : lessons from telephone reference / M. Kathleen Kern -- E-mail reference as substitute for library receptionist / Susan M. Braxton, Maureen Brunsdale -- The internet public library as a teaching tool for shockingly traditional reference skills / Abigail Leah Plumb -- "Contact us": archivists and remote users in the digital age / Katharine A. Salzman -- Characteristics of e-mail reference services in selected public libraries, Victoria, Australia / Doreen Sullivan -- Predicting the success of commercial AskA services, in the United States and abroad / Kate Lyons, Jenny Baum -- Wired New Jersey: Q and A NJ / Carol Van Houten -- Library LAWLINE : collaborative virtual reference in a special library consortium / Scott Matheson -- Planning for multilingual chat reference service in a suburban public library system / Edana McCaffery Cichanowicz, Nan Chen -- The social life of digital reference : what the technology affords / Mita Sen-Roy -- The case for non-intrusive research : a virtual reference librarian's perspective / Bruce Jensen -- Getting our foot (back) in the door: reestablishing a freshman instruction program / Janet DeForest, Rachel Fleming May, Brett Spencer -- Research consultations : enhancing library research skills / Deborah Lee. |
| Other Titles: | Reference librarian. |
| Responsibility: | Jessamyn West, editor. |
| More information: |
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Similar Items
Related Subjects:(12)
- Electronic reference services (Libraries)
- Reference services (Libraries) -- Information technology.
- Internet in library reference services.
- Reference services (Libraries)
- Inlichtingenwerk (dienstverlening)
- Elektronische informatie.
- Informatiebemiddeling.
- Reference.
- Bibliothèques -- Services de référence électroniques.
- Bibliothèques -- Services de référence -- Technologie de l'information.
- Internet dans les services de référence (Bibliothèques)
- Bibliothèques -- Services de référence.