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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/55887454 Title: Internal relationship management : linking human resources to marketing performance Author: Michael D Hartline; David Bejou Publisher: Binghamton, NY : Best Business Books, ©2004. ISBN/ISSN: 0789024608 9780789024602 0789024616 9780789024619 OCLC:55887454

  
  

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Internal relationship management : linking human resources to marketing performance