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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/28963458 Title: Health care management : organization, design, and behavior Author: Stephen M Shortell; Arnold D Kaluzny Publisher: Albany, N.Y. : Delmar Publishers, ©1994. ISBN/ISSN: 0827356757 9780827356757 OCLC:28963458

  
  

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