skip to content
Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.

Evaluating library staff : a performance appraisal system
ClosePreview this item

Evaluating library staff : a performance appraisal system

Author: Patricia Belcastro
Publisher: Chicago : American Library Association, 1998.
Edition/Format: Book : EnglishView all editions and formats
Rating:

Retrieving ratings and reviews data...  

 

Find a copy in the library

Retrieving... Finding libraries that hold this item...

Details

Document Type: Book
All Authors / Contributors: Patricia Belcastro
ISBN: 0838907318 9780838907313
OCLC Number: 37890343
Notes: Includes index.
Description: v, 253 p. : ill. ; 28 cm.
Contents: Introduction: Evaluating Quality of Performance -- 1. Expectations for Quality Service -- 2. Code of Service -- 3. From the Code to the Standards -- 4. Applying the Standards -- 5. Standards of Performance: Guidelines -- 6. Coaching -- 7. Reviews of Performance -- 8. Documenting Behavior -- 9. Specific Job Standards -- 10. Supervisory Standards -- 11. The Overall Evaluation -- Introduction. New Employee: Margot, Circulation/Shelving Clerk. Long-Term Employee: Eleanore, Circulation/Shelving Clerk. Supervisory Employee: Holly, Head, Children's Services. Problem Employee: Betty, Assistant Supervisor, Adult Services. Non-Public Service Employee: Gary, Technical Services Assistant -- App. A. Code of Service -- App. B. Standards of Performance Guidelines -- App. C. Supervisory Procedures -- App. D. Performance Appraisal Document -- App. E. Tabulation Sheet.
Responsibility: Patricia Belcastro.

Reviews

Retrieving WorldCat reviews...
Retrieving EMRO reviews...
Retrieving weRead reviews...
Retrieving GoodReads reviews...
Retrieving Amazon reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.