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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/57698481 Title: Conflict resolution and mediation in the real world Author: Frank Hanna Publisher: Fountain Hills, Ariz. : Merge Consultants, 2003. ISBN/ISSN: 0974424803 9780974424804 OCLC:57698481

  
  

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Subjects

• Dispute resolution (Law)
• Conflict management.

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Conflict resolution and mediation in the real world