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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/61503602 Title: Building customer and employee allegiance Author: Paul R Timm Publisher: Orem, Utah : Communication Solutions, ©2004. ISBN/ISSN: 0974556211 9780974556215 OCLC:61503602

  
  

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Building customer and employee allegiance