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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/50275530 Title: Telling ain't training Author: Harold D Stolovitch; Erica J Keeps; American Society for Training and Development; International Society for Performance Improvement Publisher: Alexandria, VA : Silver Spring, Md. : ASTD ; ISPI, ©2002. ISBN/ISSN: 1562863282 9781562863289 OCLC:50275530

  
  

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• Employees -- Training of.
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Telling ain't training