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Knowledge management lessons learned : what works and what doesn't
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Knowledge management lessons learned : what works and what doesn't

Author: Michael E D Koenig; Taverekere Srikantaiah; American Society for Information Science and Technology.
Publisher: Medford, N.J. : Published for the American Society for Information Science and Technology by Information Today, ©2004.
Series: ASIST monograph series
Edition/Format: Book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Michael E D Koenig; Taverekere Srikantaiah; American Society for Information Science and Technology.
ISBN: 1573871818 9781573871815
OCLC Number: 52602770
Description: xxv, 595 p. : ill. ; 26 cm.
Contents: Three stages of knowledge management / Michael E. D. Koenig, T. Kanti Srikantaiah -- Knowledge management: birth of a discipline / Leonard J. Ponzi -- Part I: -- Strategy and implementation -- Knowledge management in action: nine lessons learned / Tom Short, Richard C. Azzarello -- Critical success factors of knowledge management / Farida Hasanali -- Successfully implementing knowledge management: lessons learned and best practices / Cindy Hubert, Carla O'Dell -- Knowledge management strategy: codification versus personalization (a false dichotomy) / Michael E. D. Koenig -- Why knowledge management systems fail: enablers and constraints of knowledge management in human enterprises / Yogesh Malhotra -- Knowledge management and research on research: what has been learned? / Michael E. D. Koenig -- Part II: -- Cost analysis -- Knowledge return on investment / Timothy W. Powell -- Time saved: not a politic justification for knowledge management / Michael E. D. Koenig, / Part III: -- Knowledge management applications - content management -- A note on content management and knowledge management / T. Kanti Srikantaiah -- Content management: role and reality / Stephen E. Arnold -- XML: data infrastructure for knowledge management / H. Frank Cervone, Darlene Fichter -- The semantic web and an introduction to resource description framework / Thomas Krichel -- Designing an information architecture to support knowledge management / Denise A. D. Bedford -- The knowledge matrix: a proposed taxonomy for enterprise knowledge / Timothy W. Powell -- Knowledge management and text mining: overview and case study / Hsinchun Chen -- A win-win situation, knowledge management and the institutional archives / Gregory S. Hunter -- Part IV: Knowledge management applications - communities of practice -- Alive with the fire of shared understanding: implementing knowledge management in the department of the navy / Alex Bennet -- Three critical roles for knowledge management workspaces: moderators, thought leaders, and managers / Mary Durham -- Lessons from five plus years of knowledge management / Jack Borbely -- Knowledge management at the U.S. Department of Labor: a case study of implementing knowledge management / Roland G. Droitsch -- Knowledge management at caterpillar / Reed Stuedemann -- Historical and contemporary perspectives on knowledge management-and a look at the knowledge-sharing initiative at the World Bank / T. Kanti Srikantaiah -- Interpersonal knowledge and organizational foresight: the case of online partnership in micro-organizations / Elisabeth Davenport -- Part V: -- Knowledge management applications - competitive intelligence -- The role of corporate intelligence gathering in the modern business decision - making process / Gary D. Maag, Jeffrey A. Flint -- Using competitive intelligence to improve knowledge management / Katherine M. Shelfer -- Integrating knowledge management and competitive intelligence; integrating offense and defense / Steve Barth -- Part VI: Education and training - organizational learning -- Knowledge management and user education: the unrecognized achilles' heel / Michael E. D. Koenig -- Training and education in knowledge management / T. Kanti Srikantaiah -- Learning and the knowledge worker / David H. Bennet -- Incentives and techniques for the promotion of knowledge sharing / Ruth A. Palmquist / Bibliography -- Knowledge management lessons learned: a brief bibliography / Paul Burden.
Series Title: ASIST monograph series
Responsibility: edited by Michael E.D. Koenig and T. Kanti Srikantaiah.
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