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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/301673543 Title: La cartographie des processus : maîtriser les interfaces Author: Yvon Mougin Publisher: Paris : Éditions d'Organisation, ©2002. ISBN/ISSN: 2708126903 9782708126909 OCLC:301673543

  
  

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La cartographie des processus : maîtriser les interfaces