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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/76245747 Title: Négociation de crise et communication d'influence : Résoudre les situations difficiles par la négociation influente Author: Laurent Combalbert Publisher: Issy-les-Moulineaux : ESF, 2006. ISBN/ISSN: 2710117991 9782710117995 OCLC:76245747

  
  

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Subjects

• Gestion de crise.
• Gestion des conflits.
• Négociations.
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Négociation de crise et communication d'influence : Résoudre les situations difficiles par la négociation influente