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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/62393256 Title: Working minds : a practitioner's guide to cognitive task analysis Author: Beth Crandall; Gary A Klein; Robert R Hoffman Publisher: Cambridge, Mass. : MIT Press, ©2006. ISBN/ISSN: 0262033518 0262532816 9780262532815 9780262033510 OCLC:62393256

  
  

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Working minds : a practitioner's guide to cognitive task analysis