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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/43326293 Title: The invisible computer : why good products can fail, the personal computer is so complex, and information appliances are the solution Author: Donald A Norman Publisher: Cambridge, Mass. : MIT Press, 1999. ISBN/ISSN: 0262640414 : 9780262640411 OCLC:43326293

  
  

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The invisible computer : why good products can fail, the personal computer is so complex, and information appliances are the solution