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| Type: |
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| Publisher: | New York : Prentice Hall Press, 1990. |
| Editions: | 5 Editions |
| ISBN: | 0134065549 : 9780134065540 |
| OCLC: | 21331648 |
| Related Subjects: | Telephone reference services (Libraries) Questions and answers. Bibliothèques -- Services d'information téléphoniques. Questions et réponses. |
| Citations: | Cite this Item Export to EndNote Export to RefWorks |
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