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Assessment and accountability in reference work
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Assessment and accountability in reference work

Author: Susan Griswold Blandy; Lynne M Martin; Mary L Strife
Publisher: New York : Haworth Press, ©1992.
Edition/Format: Book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Susan Griswold Blandy; Lynne M Martin; Mary L Strife
ISBN: 1560243589 9781560243588
OCLC Number: 26403005
Notes: Also published as v. 38 (1992) of The Reference librarian.
Description: 266 p. ; 23 cm.
Contents: Reference services : research methodologies for assessment and accountability / Jo Bell Whitlatch -- All the world is data and we but the ciphers in it ... William Shakespeare 1992 / Anthony Walsh -- The small town library : discovering relevancy / Ellen L. Hardsog -- Assessment and accountability at Toledo-Lucas County Public Library / Jane Pinkston -- Special libraries assessment or marketing the special library / Mary L. Strife -- Assessment in higher education / Nancy Allen -- The librarians' role in academic assessment and accreditation : a case study / Susan Griswold Blandy -- Teaching high schoolers about libraries : a message to teachers / Harold Ettelt -- A program with a view : the inner city high school library / Margaret Galloway -- Accountability for BI programs in academic libraries : key issues for the 1990s / Craig Gibson. Humanism and automation : working with people in the library automation process / Karen A. Nuckolls -- Assessing and evaluating diversity in the reference department / Deborah A. Curry -- Facing personal evaluation : a mentoring program supports professional staff undergoing tenure review / Annalisa R. Van Avery -- Privacy and accountability at the reference desk / Rosemary A. Del Vecchio -- Reference evaluation : an overview / Patricia Hults -- Wrong questions, wrong answers : behavioral vs. factual evaluation of reference service / David A. Tyckoson -- How's the water? : the training of reference librarians / Heather Blenkinsopp -- What do faculty want? / Susan Griswold Blandy -- Reference librarians and technical services librarians : who's accountable? / Marilyn K. Moody -- Evaluating OPACs, or, OPACS are reference tools, too! / Lynne M. Martin. "All I need is in the computer" : reference and bibliographic instruction in the age of CD-ROMs / Trudi E. Jacobson -- Interactive multi-media and electronic media in academic libraries : policy implications / Lorre Smith -- Open vs. closed stacks for academic library periodical collections / Gretchen Roberts and Geraldine Wright -- Is the sky falling? : or using the policies and procedures manual as an evaluation tool / Jo Ann O. McCreight -- Accountability in book acquisition and weeding / Harold Ettelt.
Responsibility: Susan Griswold Blandy, Lynne M. Martin, Mary L. Strife, editors.
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