详细书目
| 文件类型: | 书 |
|---|---|
| 所有的著者/提供者: |
R David Lankes; Abby S Kasowitz; ERIC Clearinghouse on Information & Technology. |
| ISBN: | 0937597473 9780937597477 |
| OCLC号码: | 40749417 |
| 注意: | "November 1998." |
| 描述: | xii, 232 p., [3] leaves ; 28 cm. |
| 内容: | Module 1. Informing: Gathering information on the current digital reference arena -- module 2. Planning: Creating a plan for building and maintaining an AskA service -- module 3. Training: Training AskA service staff -- module 4. Prototyping: Creating and testing AskA services in a controlled environment -- module 5. Contributing: Operating and maintaining the AskA service -- module 6. Evaluating: Measuring effectiveness and efficiency of AskA services -- Conclusion -- About the virtual reference desk -- Glossary -- AskA service directory -- appendix: AskA service blueprints. |
| 其他题名: | How to build and maintain digital reference services |
| 责任: | by R. David Lankes, Abby S. Kasowitz. |
摘要:
A set of six self-instructional modules intended to prepare organizations and individuals to create an Internet-based human-mediated information service. Helpful hints for new services include real-life experiences from existing digital reference services like AskERIC, NASA's Ask the Space Scientist, KidsConnect etc.
标签
添加标签 为 "The AskA starter kit : how to build and maintain digital reference services".
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相似资料
相关主题:(9)
- Reference services (Libraries) -- Automation.
- Digital libraries -- United States.
- Internet -- United States.
- Library Services.
- Computer Communication Networks.
- Automation.
- Bibliothèques -- Services de référence électroniques -- États-Unis.
- Bibliothèques virtuelles -- États-Unis.
- Recherche sur Internet -- États-Unis.
