RT Book, Whole DB /z-wcorg/ DS http://worldcat.org ID 43334118 LA English T1 Unobtrusive evaluation of reference service and individual responsibility : the Canadian experience A1 Dilevko, Juris. PB Ablex Pub. Corporation PP Westport, CT YR 2000 SN 1567505066 9781567505061 1567505074 9781567505078 T3 Contemporary studies in information management, policy, and services