omitir hasta el contenido
Cerrar ventana

Inicie una sesión con WorldCat 

¿No tienes una cuenta? Puede fácilmente crear una cuenta gratuita.

Cancelar ¿Se olvidó su contraseña?
Digital reference service in the new millennium : planning, management, and evaluation
CerrarVer este material de antemano

Digital reference service in the new millennium : planning, management, and evaluation

Autor: R David Lankes; John William Collins; Abby S Kasowitz
Editorial: New York : Neal-Schuman Publishers, ©2000.
Serie: The new library series, no. 6
Edición/Formato: Libro : Inglés (eng)Ver todas las ediciones y todos los formatos
Calificación:

 

 

Encontrar un ejemplar en la biblioteca

Recuperando… Encontrando bibliotecas que tienen este material…

Detalles

Tipo de documento: Libro/Texto
Todos autores / colaboradores: R David Lankes; John William Collins; Abby S Kasowitz
ISBN: 1555703844 9781555703844
Número OCLC: 44468971
Descripción: xx, 246 p. : ill. ; 23 cm.
Contenido: Introduction. The foundations of digital reference / R. David Lankes -- Why reference is about to change forever (but not completely) / Joseph Janes -- Transforming reference staffing for the digital library / Susan Lessick -- Definitions of personal assistance in the new millennium : philosophical explorations of virtual reference service / Lorna Peterson -- Evolution or entropy? : The changing reference culture and the future of reference librarians / Myoung C. Wilson -- Collaborative Digital Reference Service : update on LC initiative / Diane Kresh and Linda Arret -- Digital reference quality criteria / Blythe Allison Bennett, Abby Kasowitz and R. David Lankes -- Managing growth for AskA services / Pauline Lynch -- Designing a virtual reference desk : intellectual property considerations / Brett Butler -- Simple and sophisticated methods for processing large volumes of question and answer information through the World Wide Web / Lynn Bry -- Digital reference service at the Georgia Institute of Technology / Bruce Henson -- Evaluating the "ask a question" service at the University of California, Irvine / Judy Horn and Kathryn Kjaer -- National Museum of American Art Reference Desk : a usage analysis of a digital reference service / Laura Sowers and Marilyn Domas White -- Moving reference to the Web / Susan McGlamery and Steve Coffman -- The University of North Texas Libraries' Online Reference Help Desk / Monika Antonelli and Martha Tarlton -- Click on the Wizard for help : using help desk software for real-time reference / Saundra Lipton -- Conclusion. An agenda for digital reference / R. David Lankes -- Appendix. Digital reference resources / compiled by Joann M. Wasik.
Título de la serie: The new library series, no. 6
Responsabilidad: edited by R. David Lankes, John W. Collins III, Abby S. Kasowitz.

Reseñas


Etiquetas

Ser el primero.
Confirmar este pedido

Ya ha pedido este material. Escoja OK si desea procesar el pedido de todos modos.