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Detalles
| Tipo de material: | Recurso en Internet |
|---|---|
| Tipo de documento: | Libro/Texto, Recurso en Internet |
| Todos autores / colaboradores: |
Stacey E Kimmel; Jennifer Heise |
| ISBN: | 0789020440 9780789020444 0789020459 9780789020451 |
| Número OCLC: | 51818544 |
| Notas: | "Co-published simultaneously as Internet reference services quarterly, volume 8, numbers 1/2 2003." |
| Descripción: | 194 p. : ill. ; 23 cm. |
| Contenido: | Reading the river : the state of the art of real-time virtual reference / Jennifer Heise, Stacey Kimmel -- The librarian has left the building, but to where? / Anne Grodzins Lipow -- Chat is now : administrative issues / Belinda Barr, Jerome Conley, Joanne Goode -- Live reference chat from a customer service perspective / Edana Cichanowicz -- Staffing a real-time reference service : the University of Florida experience / Jana Smith Ronan -- Q and A NJ : service design and impact / Marianne F. Sweet, David M. Lisa, Dale E. Colston -- From AskWendt Live to QuestionPoint : a chronology of the development of a persistently virtual reference product and service / John Wanserski -- Managing an established virtual reference service / Karen Ciccone, Amy Vanscoy -- Florida libraries go live : a look at chat reference services / Gloria Colvin -- Live reference in an academic health sciences library : the Q and A NJ experience at the University of Medicine and Dentistry of New Jersey Health Sciences Library at Stratford / Cynthia S. McClellan -- Ask a librarian virtual reference services at the Boeing Library / Julie Martin -- Managing data collection for real-time reference : lessons from AskERIC LIVE! experience / Yvonne Belanger, R. David Lankes, Pauline Lynch Shostack -- Exploring the synchronous digital reference interaction for query types, question negotiation, and patron response / Matthew R. Marsteller, Danianne Mizzy -- Site search and instant messaging reference : a comparative study / Jody Condit Fagan, Christina Desai. |
| Otros títulos: | Internet reference services quarterly. |
| Responsabilidad: | Stacey Kimmel, Jennifer Heise, guest editors. |
| Más información: |
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Etiquetas
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Materiales similares
Temas relacionados:(12)
- Electronic reference services (Libraries)
- Electronic reference services (Libraries) -- United States -- Case studies.
- Internet in library reference services.
- Reference services (Libraries) -- Information technology.
- Internet en los servicios de referencia bibliotecarios.
- Digitale bibliotheken.
- Inlichtingenwerk (dienstverlening)
- Chatten.
- Bibliothèques -- Services de référence électroniques.
- Bibliothèques -- Services de référence électroniques -- États-Unis -- Cas, Études de.
- Internet dans les services de référence (Bibliothèques)
- Bibliothèques -- Services de référence -- Technologie de l'information.