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by Cathy A Enz BookLanguage: English Publisher: Hoboken, N.J. : John Wiley & Sons, ©2010.
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by June Garcia; Sandra Nelson; Public Library Association.; American Library Association. BookLanguage: English Publisher: [Chicago, Ill.] : Public Library Association, ©2007.
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by Sandra S Nelson; Public Library Association. BookLanguage: English Publisher: Chicago : American Library Association, 2008.
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by Tracy L Tuten BookLanguage: English Publisher: Westport, Conn. : Praeger, 2008.
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by E Constantinides; S J Fountain ArticleLanguage: English Publication: JOURNAL OF DIRECT DATA AND DIGITAL MARKETING PRACTICE, 9, no. 3, (2008): 231-244 Database: British Library Serials
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by Damian Ryan; Calvin Jones BookLanguage: English Publisher: London ; Philadelphia : Kogan Page, 2009.
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by Charles R MacClure; Charles R McClure; BookLanguage: English Publisher: Chicago u.a. : American Library Assoc., 1988.
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by Anna Buss; Nancy Strauss BookLanguage: English Publisher: Berkeley, Calif. : New Riders, ©2009.
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by Larry Bossidy; John Bedford Lloyd; Ram Charan; Charles Burck Audiobook on CD : CD audio Language: English Publisher: Westminster, MD : Books on Tape, 2002.
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by Scott C Fox BookLanguage: English Publisher: New York : American Management Association, ©2009.
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