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201 ways to say no gracefully and effectively

Author: Alan Axelrod; James Holtje
Publisher: New York, NY : McGraw-Hill, ©1997.
Series: Quick-tip survival guide.
Edition/Format:   Print book : English
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Genre/Form: Problems and exercises
Problems, exercises, etc
Document Type: Book
All Authors / Contributors: Alan Axelrod; James Holtje
ISBN: 0070062196 9780070062191
OCLC Number: 37128159
Description: 150 pages ; 18 cm.
Contents: Quick start --
Helping them see things your way --
No to more work --
No to colleagues and coworkers --
No to unwanted overtime and unwelcome business travel --
No to salespeople, offers, and proposals --
No to clients and customers --
No to the boss --
No to requests for money --
No to subordinates --
No to a job seeker --
No to inappropriate language or behavior --
No to nuisances --
No to unreasonable demands --
No to time wasters --
No to office bullies --
No to impossible assignments --
No to bad ideas --
No to blame --
"No, but ... ": offering alternatives --
No when you'd like to say yes.
Series Title: Quick-tip survival guide.
Other Titles: Two hundred one ways to say no gracefully and effectively
Say no gracefully and effectively
Responsibility: Alan Axelrod and Jim Holtje.

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