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201 ways to turn any employee into a star performer

Author: Casey Fitts Hawley
Publisher: New York : McGraw-Hill, ©2004.
Series: McGraw Hill professional.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Whether it's dealing with the employee who can't quite seem to make it to work on time or negotiating a serious conflict between staff members, personnel problems are an unfortunate fact of a manager's day-to-day existence. Yet many managers don't have the knowledge or the available training to deal effectively with the variety of problems that occur in the workplace. As a consultant for companies that include  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hawley, Casey Fitts.
201 ways to turn any employee into a star performer.
New York : McGraw-Hill, ©2004
(DLC) 2004000403
(OCoLC)55072753
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Casey Fitts Hawley
ISBN: 0071454950 9780071454957 128023086X 9781280230868
OCLC Number: 57245946
Notes: Includes index.
Description: 1 online resource (x, 197 pages).
Contents: An introduction to performance issues --
Creating goals for turnaround --
Stellar long-term performance : the performance appraisal and development plan --
Stopping problems at the first sign : motivation to change --
The problem with a great employee --
The tardy employee --
The absent employee --
The unfocused, spacey, chatty, or easily distracted employee --
The inappropriate employee --
The unproductive employee --
The low-quality employee --
The shy or uncommunicative employee --
The overpowering employee --
The power-seeking employee --
The unmotivated employee --
The employee who complains or gossips --
The employee who mismanages priorities or experiences burnout--
The angry employee --
The employee with personal problems or addictions.
Series Title: McGraw Hill professional.
Other Titles: Two hundred one ways to turn any employee into a star performer
Two hundred and one ways to turn any employee into a star performer
Responsibility: Casey Fitts Hawley.
More information:

Abstract:

Whether it's dealing with the employee who can't quite seem to make it to work on time or negotiating a serious conflict between staff members, personnel problems are an unfortunate fact of a manager's day-to-day existence. Yet many managers don't have the knowledge or the available training to deal effectively with the variety of problems that occur in the workplace. As a consultant for companies that include BellSouth, Georgia-Pacific, Barclay's Bank, GTE, Equifax and the US Government, Casey Fitts Hawley frequently gives workshops and professional courses on Developing Your Best and Worst Employee.; Her positive approach to personal problems teaches managers how to coach their staff members throughout a goal-oriented process instead of punishing them with negative disciplinary tactics. She teaches how to identify the early warning signs of problems and how to move swiftly to correct them instead of avoiding them or waiting until the employee's next performance review. In 201 Techniques for Turning Any Employee into a Star Team Player, Hawley provides 201 strategies in a browseable format that managers can use to handle a wide range from problems - from excessive smoke breaks and constant complaining to sloppy work and lack of initiative.

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