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|Additional Physical Format:||Online version:
Academic initiatives in total quality for higher education.
Milwaukee, Wis. : ASQC Quality Press, ©1995
|All Authors / Contributors:||
Harry V Roberts
|Description:||vii, 607 p. : ill. ; 24 cm.|
|Contents:||Total quality management in schools of business and engineering / Myron Tribus --
Using total quality education to prepare globally competitive citizens : the perspective of Motorola University / Brenda B. Sumberg --
Georgia Tech's continuous quality improvement journey / Jane C. Ammons and Joseph E. Gilmour --
Total quality and the academy : continuously improving the University of Maryland / Arjang A. Assad and Judy D. Olian --
Integrating principles of total quality into teaching and learning / Gary Bonvillian and William Nowlin --
Total quality management and the integrative curriculum of the University of Tennessee MBA program / Michael C. Ehrhardt --
Total quality : a mechanism for institutional change and curriculum reform / Susan West Engelkemeyer --
Applying quality function deployment to improve an MBA education / Steven C. Hillmer [and others] --
System-supported teaching and learning to improve student performance, satisfaction, and retention / Pat Mayers [and others] --
Incorporating total quality into a college of business / Donald F. Parker, Daniel J. Brown, and Dennis O. Kaldenberg --
Business college at Arizona State University : taking quality to heart / Mimi Wolverton --
Total quality for professors and students / George R. Bateman and Harry V. Roberts --
Listening to our coworkers: using the LEARN process to improve teaching and learning / Kathryn H. Baugher --
Three classroom experiments on the use of quick feedback / John A. Flueck --
Use of active teaching methods to 'fix the learning' / John A. Flueck --
Total quality in instruction : a systems approach / Laura Helminski and Sharon Koberna --
Using minute papers in an executive MBA program : listening to the voice of the customer / David M. Levine --
Instantaneous feedback / Terence Reilly --
From the front lines : improving quality in the classroom at Penn State / Larry D. Spence and Louise Sandmeyer --
E-mail minutes : the marriage of e-mail and the one-minute paper / Sandra E. Strasser --
Statistics : from stumbling block to stepping stone / Douglas A. Zahn --
Real-world total quality projects for statistics courses / George R. Bateman and Harry V. Roberts --
Laboratory class in quality management / Selwyn W. Becker --
Company-based pedagogy for teaching process improvement within an MBA program / Scott Dawson and Richard Sapp --
Continuous improvement in education : the process of learning in an introductory statistics class / Lawrence A. Sherr and Catherine E. Schwoerer --
Fast quality for fast results / Willard I. Zangwill --
Reengineering : how to do it with quality in academia and elsewhere / Richard T. Greene --
Grassroots total quality in higher education : some lessons from Chicago / Harry V. Roberts --
Primer on personal quality / Harry V. Roberts --
Tips for student teams / Willard I. Zangwill --
Academic leadership from the top : total quality for higher education / Willard I. Zangwill and Harry V. Roberts.
|Responsibility:||Harry V. Roberts, editor.|
- College teaching -- United States -- Case studies.
- Total quality management -- United States -- Case studies.
- College teaching -- United States -- Case studies
- Total quality management -- United States -- Case studies
- College teaching.
- Total quality management.
- United States.
- Enseignement supérieur -- États-Unis.
- Qualité totale -- États-Unis.