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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/32274385 Title: Achieving performance excellence in university administration : a team approach to organizational change and employee development Author: Manuel London Publisher: Westport, Conn. : Praeger, 1995. ISBN/ISSN: 0275952460 9780275952464 OCLC:32274385

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Achieving performance excellence in university administration : a team approach to organizational change and employee development

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Achieving performance excellence in university administration : a team approach to organizational change and employee development

Author:	Manuel London
Publisher:	Westport, Conn. : Praeger, 1995.
Edition/Format:	Book : EnglishView all editions and formats
Rating:	(not yet rated) 0 with reviews - Be the first.

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Additional Physical Format:	Online version: London, Manuel. Achieving performance excellence in university administration. Westport, Conn. : Praeger, 1995 (OCoLC)624465426
Document Type:	Book
All Authors / Contributors:	Manuel London Find more information about:
ISBN:	0275952460 9780275952464
OCLC Number:	32274385
Description:	x, 260 p. ; 25 cm.
Contents:	1. Directions for Change -- 2. Leadership Roles in a Changing Environment: The Roles of President and Deputy to the President -- 3. The Human Resource Function as Change Agent -- 4. Planning and Goal-Setting Processes -- 5. Strategic Mechanisms: Financial, Enrollment, and Capital Facilities Planning Processes -- 6. Promoting Organization Effectiveness: Performance Management, Internal Audit, and the Administrative Review Process -- 7. Assessing Service Quality -- 8. Building Teams -- 9. Human Resource Development -- 10. Performance Appraisal and Survey Feedback -- 11. Managing Problem Employees -- 12. Conclusion: Developing a Culture of Continuous Learning and Improvement.
Responsibility:	Manuel London.

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