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Adding value in corporate libraries and information services

Author: Constance Ard
Publisher: London : Ark Group : MP Inside Knowledge, 2012.
Edition/Format:   Print book : English
Summary:

Tackle key information challenges head-on to continue delivering the services that are required in a shifting information landscape.

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Document Type: Book
All Authors / Contributors: Constance Ard
ISBN: 9781908640093 190864009X
OCLC Number: 777333220
Description: xiii, 146 pages : illustrations ; 27 cm
Contents: Part One: The Corporate Library: Skills, strategies and demonstrating value :Chapter 1: The basics of adding value: skills, strategy and demonstrating value --
Chapter 2: Talk the talk, walk the walk and strut the strut: demonstrating value throughout and beyond the organisation --
Chapter 3: Functions: Do the job well --
Chapter 4: Training delivers visible value --
Chapter 5: Knowledge and information management: Expanding library services in the knowledge economy --
Chapter 6: Transform competition to strategic triumphs through collaboration...59 Identifying the competition --
Chapter 7: The 21st century library: Digital collections and electronic books meet information centresChapter 8: Applying social media for maximum benefit --
Chapter 9: Outsourcing: A path to opportunityPart Two: Case studies : Case study 1: Cost recovery to cost prevention: Five first steps to success ; Case study 2: When 'Believe us, it is so worth the money!' won't cut it: Communicating information value to senior executives ; Case study 3: Managing copyright and digital rights at the University of Reading ; Case study 4: RSS feeds in the ESR Christchurch Library ; Case study 5: Successfully outsourcing international library, information and research services for a Global Fortune 500 company ; Case study 6: NHS North West library information service --
Resources --
Index.
Responsibility: Constance Ard.

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