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Administrative assistant's and secretary's handbook

Author: James Stroman; K Wilson; Jennifer Wauson
Publisher: New York : American Management Association, ©2012.
Edition/Format:   Print book : English : 4th edView all editions and formats
Summary:
A handbook for administrative assistants and secretarys covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, office equpiment and computers, Microsoft Office, business documents, and language usage.
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Details

Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Document Type: Book
All Authors / Contributors: James Stroman; K Wilson; Jennifer Wauson
ISBN: 9780814417607 0814417604
OCLC Number: 722451985
Notes: Includes index.
Description: xvi, 591 pages : illustrations ; 26 cm
Contents: Overview for the new administrive assistant --
Daily routine --
Telephone usage --
Mail services and shipping --
Travel arrangements --
Meetings --
Time management --
Keeping accurate records --
Office equipment --
Using Microsoft Windows --
Using Apple Macintosh --
Email --
Using the internet --
Computer networking --
Web conferencing --
Data security --
Troubleshooting computer problems --
Office ergonomics --
Common Microsoft Office 2010 features --
Using Microsoft Word --
Using Microsoft PowerPoint --
Using Microsoft Excel --
Using Microsoft Publisher --
Using Microsoft OneNote --
Using Microsoft Outlook --
Using Microsoft web application --
The business letter --
Other written communication --
Forms of address --
Legal documents and terms --
Grammar --
Language usage and style --
Common English usage problems --
Spelling --
Pronunciation --
Punctuation --
Numerals --
Bookkeeping and accounting --
Business taxes --
Banking --
Business and financial information for small businesses --
Weights and measures --
Business math --
Your future --
Presentation skills --
Communication skills --
Office management and supervision.
Responsibility: James Stroman, Kevin Wilson, Jennifer Wauson.

Abstract:

An administrative professional's job requires a diverse range of abilities. It provides thorough, practical instruction on: web conferencing; creating graphics, charts, and presentations; microsoft  Read more...

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