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The administrative dental assistant

Author: Linda J Gaylor
Publisher: St. Louis, Mo. : Elsevier, ©2012.
Edition/Format:   Print book : English : 3rd edView all editions and formats
Summary:

Delivers the information and skill practice you need to succeed in the paperless era: technology, forms, and equipment in use today; up-to-date coding information; HIPAA and OSHA guidelines;  Read more...

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Document Type: Book
All Authors / Contributors: Linda J Gaylor
ISBN: 9781437713626 1437713629
OCLC Number: 1000411636
Notes: Includes index.
Includes workbook.
Description: xv, 327 p. : ill. (some col.) ; 26 cm + 1 CD-ROM.
Contents: Part 1: Introduction to the Dental Profession 1. Orientation to the Dental Profession 2. Dental Basics Part 2: Communication Skills: Principles and Practices 3. Communication Skills: Telephone Techniques 4. Written Correspondence 5. Patient Relations 6. Dental Healthcare Team Communication Part 3: Managing Dental Office Systems 7. Computerized Dental Practice Systems 8. Patient Clinical Records 9. Information Management 10. Dental Patient Scheduling 11. Recall Systems 12. Inventory Management 13. Dental Office Equipment Part 4: Managing Dental Office Finances 14. Financial Arrangements and Collection Procedures 15. Dental Insurance Processing 16. Bookkeeping Procedures: Accounts Payable 17. Bookkeeping Procedures: Accounts Receivable Part 5: Managing Your Career 18. Employment Strategies Glossary Bibliography Index
Responsibility: Linda J. Gaylor.

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