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The administrative dental assistant

Author: Linda J Gaylor
Publisher: St. Louis, Mo. : Elsevier, ©2012.
Edition/Format:   Print book : English : 3rd edView all editions and formats
Database:WorldCat
Summary:

Delivers the information and skill practice you need to succeed in the paperless era: technology, forms, and equipment in use today; up-to-date coding information; HIPAA and OSHA guidelines;  Read more...

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Details

Document Type: Book
All Authors / Contributors: Linda J Gaylor
ISBN: 9781437713626 1437713629
OCLC Number: 751799598
Notes: Includes index.
Description: xv, 327 p. : ill. (some col.) ; 26 cm.
Contents: Part 1: Introduction to the dental profession --
Orientation to the dental profession --
Dental basics --
Part 2: Communication skills: Principles and practices --
Communication skills and telephone techniques --
Written correspondence --
Patient relations --
Dental healthcare team communication --
Part 3: Managing dental office systems --
Computerized dental practice systems --
Patient clinical records --
Information management --
Dental patient scheduling --
Recall systems --
Inventory management --
Dental office equipment --
Part 4: Managing dental office finances --
Financial arrangements and collection procedures --
Dental insurance processing --
Bookkeeping procedures: Accounts payable --
Bookkeeping procedures: Accounts receivable --
Managing your career --
Employment strategies.
Responsibility: Linda J. Gaylor.

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