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Administrative medical assisting

Author: Marilyn Takahashi Fordney; Joan Johnson Follis
Publisher: Albany : Delmar, ©1998.
Edition/Format:   Print book : 3.5 in. disc : Document   Computer File : English : 4th edView all editions and formats
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Material Type: Document
Document Type: Book, Computer File
All Authors / Contributors: Marilyn Takahashi Fordney; Joan Johnson Follis
ISBN: 0827378947 9780827378940
OCLC Number: 37444014
Notes: Includes index.
Description: xx, 460 pages : illustrations (some color) ; 28 cm + 1 computer disc (3 1/2 in.)
Details: System requirements for accompanying computer disk: Windows 3.1, Windows 95.
Contents: Professional and career responsibilities --
Career as an administrative medical assistant --
Medical practice settings: traditional and managed care --
Medicolegal and ethical responsibilities --
Interpersonal communications --
Receptionist --
Telephone procedures --
Appointments --
Records management --
Computers and information processing --
Patients' medical records --
Drug and prescription records --
Filing procedures --
Administrative responsibilities --
Office maintenance and management --
Written correspondence --
Processing mail and telecommunications --
Professional reports and travel arrangement --
Financial administration --
Fees, credit, and collection --
Health insurance systems --
Banking --
Bookkeeping --
Payroll procedures --
Employment --
Seeking a position as an administrative medical assistant.
Responsibility: Marilyn Takahashi Fordney, Joan Johnson Follis ; contributor, Linda French.

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