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Advanced facilitation strategies : tools & techniques to master difficult situations

Author: Ingrid Bens
Publisher: [San Francisco] : Jossey-Bass, [©2005]
Edition/Format:   Print book : CD for computer   Computer File : EnglishView all editions and formats
Summary:
"This book includes techniques for dealing with dilemmas in facilitation, shows how to maintain neutrality in various situations, and reveals how to work effectively with group leaders. Ingrid Bens outlines six common decision quandaries and offers tips on how advanced facilitators resolve them. She suggests various tools that can be used to intervene in group conflicts in order to put participants back on track.  Read more...
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Details

Material Type: Internet resource
Document Type: Book, Computer File, Internet Resource
All Authors / Contributors: Ingrid Bens
ISBN: 0787977306 9780787977306
OCLC Number: 59353932
Description: xvii, 248 pages : illustrations ; 28 cm + 1 CD-ROM (4 3/4 in.)
Details: System requirements for accompanying CD-ROM: PC with MS Office 98SE or later; Mac with Apple OS 8.6 or later.
Contents: Advanced strategies overview --
The complexities of decision-making --
Conflict management strategies --
Consulting strategies for facilitators --
Essential processes for facilitators.
Responsibility: Ingrid Bens.
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Abstract:

This book offers a hands-on resource that supports the efforts of facilitators conducting difficult and complex facilitations. It goes beyond the basics of the author's bestselling Facilitating with  Read more...

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