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Alignment : using the balanced scorecard to create corporate synergies

Author: Robert S Kaplan; David P Norton
Publisher: Boston, Mass. : Harvard Business School Press, ©2006.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"Most organizations contain multiple business and support units, each led by highly trained, experienced executives and staffed by talented employees. But too often, different units fail to coordinate: they work at cross-purposes and have conflicting goals. Results? Performance-sapping disagreements, lost opportunities, wasted resources - and a corporation whose value amounts to less than the sum of its parts."
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert S Kaplan; David P Norton
ISBN: 1591396905 9781591396901
OCLC Number: 62127920
Description: x, 302 p. : ill. ; 25 cm.
Contents: Alignment : a source of economic value --
Corporate strategy and structure : historical perspective --
Aligning financial and customer strategies --
Aligning internal process and learning and growth strategies : integrated strategic themes --
Aligning support functions --
Cascading : the process --
Aligning boards and investors --
Aligning external partners --
Managing the alignment process --
Total strategic alignment.
Responsibility: Robert S. Kaplan, David P. Norton.
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Abstract:

Most organisations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting  Read more...

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