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All for one : 10 strategies for building trusted client partnerships

Author: Andrew Sobel
Publisher: Hoboken, N.J. : Wiley, ©2009.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

How the world's leading services firms build enduring client relationships All for One sets out ten essential strategies for building long-term, institutional client relationships anchored at the  Read more...

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Document Type: Book
All Authors / Contributors: Andrew Sobel
ISBN: 9780470380284 0470380284
OCLC Number: 262888541
Description: viii, 312 pages : illustrations ; 24 cm
Contents: Introduction: Transforming your client relationships --
Reaching level 6 : trusted client partner --
Employing 10 integrated strategies --
Strategy one : becoming an agenda setter --
Strategy two : developing relationship capital --
Strategy three : engaging new clients --
Strategy four : institutionalizing client relationships --
Strategy five : adding multiple layers of value --
Strategy six : targeting the right clients --
Strategy seven : building a client leadership pipeline --
Strategy eight : promoting collaboration --
Strategy nine : listening to clients --
Strategy ten : creating a unique client experience --
Answers to the most commonly asked questions about client relationships --
Conclusion.
Responsibility: Andrew Sobel.

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