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Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children

Author: Charles T Betz
Publisher: San Francisco, Calif. : Morgan Kaufmann, 2006, ©2007.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Presents an analysis of the large scale IT capability, with specific attention to business processes, structured data, and enabling systems. This book covers IT governance in architectural detail,  Read more...

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Charles T Betz
ISBN: 9780123705938 0123705932
OCLC Number: 319430933
Notes: Includes index.
Description: 1 online resource (xxix, 416 pages)
Contents: Part I: The IT Value ChainChapter 1: Introduction: Shoes for the Cobbler's Child Chapter 2: The IT Value Chain: a process foundation Part II: Supporting the IT value chain Chapter 3: A supporting data architecture Chapter 4: A supporting systems architecture Chapter 5: Patterns for IT Enablement Part III: Conclusion Chapter 6: Epilog Appendix A: Architecture methodology used in this book Appendix B: Some thoughts on the professionalization of enterprise IT Appendix C: IT Professional Organizations
Responsibility: Charles T. Betz.

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"In most companies IT has "evolved"-perhaps it's time to consider "intelligent design." This is the value of Charlie's book. Charlie describes a process-based approach coupled with data modeling and Read more...

 
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