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Are you really listening? : keys to successful communication

Author: Paul J Donoghue; Mary E Siegel
Publisher: Notre Dame, Ind. : Sorin Books, ©2005.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Paul J Donoghue; Mary E Siegel
OCLC Number: 1035925245
Description: 1 online resource (224 pages)
Contents: The importance of listening --
Spouses and partners --
Parents and children --
Professionals and clients --
Managers and employees --
Friends and siblings --
The basic forms of non-listening --
Defending --
Identifying the "me too" syndrome --
Giving advice --
Judging --
Learning to listen to ourselves --
Learning to listen to others --
Learning to be heard --
Concluding thoughts.
Responsibility: Paul J. Donoghue, Mary E. Siegel.
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