||Internet resource, Videorecording
||Internet Resource, Visual material
|All Authors / Contributors:
Films Media Group.
||1 streaming video file (40 min.) : digital, sd., col.
||System requirements: Windows Media, etc.; Mode of access: World Wide Web.
Business & Economics Collection.
Sometimes transforming a failing enterprise takes the surgeon's knife. Renowned business consultant Gerry Robinson prefers the axe. In this behind-the-scenes case study, Robinson applies his business acumen to The Vernon Road Bleaching and Dyeing Company, a British lace dyeing operation bought in bankruptcy by the father/son team of Henry and Richard Chaplin. Taking Richard to task for, among other things, disastrous inconsistency in decision-making and poor communication with employees, Robinson suggests re-motivating workers by building bridges of trust and respect-and, failing that, by the exit of the boss himself. Original BBCW broadcast title: Arsenic and Old Lace. (40 minutes).