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The art of connecting : how to overcome differences, build rapport, and communicate effectively with anyone

Author: Claire Raines; Lara Ewing
Publisher: New York : AMACOM, American Management Association, cop. 2006.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Explains how the skillful connectors are able to shift perspectives to see a situation from three points of view: "me," "you," and "them." This book reveals core principles and presents  Read more...

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Document Type: Book
All Authors / Contributors: Claire Raines; Lara Ewing
ISBN: 0814408729 9780814408728
OCLC Number: 441797626
Description: IX, 230 str. ; 24 cm
Contents: Masters of Connection --
Core Principles --
Pathways to Connection --
Points of View --
Working With Differences in Groups --
Twenty Questions --
Crossing the Bridge --
Learning Activities.
Responsibility: Claire Raines and Lara Ewing.

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..".a quick-read treasure-trove of useful skills and practical advice....organized into digestible chunks of charts and lists.. the ideas come alive." -Gulfshore Business Magazine ..".an excellent Read more...

 
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