skip to content
The AskA starter kit : how to build and maintain digital reference services Preview this item
ClosePreview this item
Checking...

The AskA starter kit : how to build and maintain digital reference services

Author: R David Lankes; Abby S Kasowitz; ERIC Clearinghouse on Information & Technology.
Publisher: Syracuse, N.Y. : ERIC Clearinghouse on Information & Technology, Syracuse University, [1998]
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
A set of six self-instructional modules intended to prepare organizations and individuals to create an Internet-based human-mediated information service. Helpful hints for new services include real-life experiences from existing digital reference services like AskERIC, NASA's Ask the Space Scientist, KidsConnect etc.
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Additional Physical Format: Online version:
Lankes, R. David.
AskA starter kit.
Syracuse, N.Y. : ERIC Clearinghouse on Information & Technology, Syracuse University, [1998]
(OCoLC)607129514
Online version:
Lankes, R. David.
AskA starter kit.
Syracuse, N.Y. : ERIC Clearinghouse on Information & Technology, Syracuse University, [1998]
(OCoLC)607817720
Document Type: Book
All Authors / Contributors: R David Lankes; Abby S Kasowitz; ERIC Clearinghouse on Information & Technology.
ISBN: 0937597473 9780937597477
OCLC Number: 40749417
Notes: "November 1998."
Description: xii, 232 p., [3] leaves ; 28 cm.
Contents: Module 1. Informing: Gathering information on the current digital reference arena --
module 2. Planning: Creating a plan for building and maintaining an AskA service --
module 3. Training: Training AskA service staff --
module 4. Prototyping: Creating and testing AskA services in a controlled environment --
module 5. Contributing: Operating and maintaining the AskA service --
module 6. Evaluating: Measuring effectiveness and efficiency of AskA services --
Conclusion --
About the virtual reference desk --
Glossary --
AskA service directory --
appendix: AskA service blueprints.
Other Titles: How to build and maintain digital reference services
Responsibility: by R. David Lankes, Abby S. Kasowitz.

Abstract:

This starter kit shows how to create an Internet-based question and answer information service for the K-12 community. It should guide the school or school system through the preliminary research of  Read more...

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/40749417> # The AskA starter kit : how to build and maintain digital reference services
    a schema:Book, schema:CreativeWork ;
    library:oclcnum "40749417" ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/26416434#Place/syracuse_n_y> ; # Syracuse, N.Y.
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/nyu> ;
    schema:about <http://id.loc.gov/authorities/subjects/sh2010110347> ; # Reference services (Libraries)--Automation
    schema:about <http://experiment.worldcat.org/entity/work/data/26416434#Topic/computer_communication_networks> ; # Computer Communication Networks
    schema:about <http://experiment.worldcat.org/entity/work/data/26416434#Topic/recherche_sur_internet_etats_unis> ; # Recherche sur Internet--États-Unis
    schema:about <http://id.worldcat.org/fast/1204155> ; # United States.
    schema:about <http://experiment.worldcat.org/entity/work/data/26416434#Topic/bibliotheques_services_de_reference_electroniques_etats_unis> ; # Bibliothèques--Services de référence électroniques--États-Unis
    schema:about <http://id.worldcat.org/fast/977184> ; # Internet
    schema:about <http://id.loc.gov/authorities/classification/Z711> ;
    schema:about <http://id.worldcat.org/fast/893704> ; # Digital libraries
    schema:about <http://experiment.worldcat.org/entity/work/data/26416434#Topic/automation> ; # Automation
    schema:about <http://dewey.info/class/025.527780285/e21/> ;
    schema:about <http://id.loc.gov/authorities/subjects/sh2008104643> ; # Internet--United States
    schema:about <http://experiment.worldcat.org/entity/work/data/26416434#Topic/bibliotheques_virtuelles_etats_unis> ; # Bibliothèques virtuelles--États-Unis
    schema:about <http://id.worldcat.org/fast/1092440> ; # Reference services (Libraries)--Automation
    schema:about <http://id.loc.gov/authorities/subjects/sh2009123377> ; # Digital libraries--United States
    schema:about <http://experiment.worldcat.org/entity/work/data/26416434#Topic/library_services> ; # Library Services
    schema:alternateName "How to build and maintain digital reference services" ;
    schema:bookFormat bgn:PrintBook ;
    schema:contributor <http://experiment.worldcat.org/entity/work/data/26416434#Organization/eric_clearinghouse_on_information_&_technology> ; # ERIC Clearinghouse on Information & Technology.
    schema:contributor <http://viaf.org/viaf/276893736> ; # Abby S. Kasowitz
    schema:creator <http://viaf.org/viaf/78411319> ; # R David Lankes
    schema:datePublished "1998" ;
    schema:description "Module 1. Informing: Gathering information on the current digital reference arena -- module 2. Planning: Creating a plan for building and maintaining an AskA service -- module 3. Training: Training AskA service staff -- module 4. Prototyping: Creating and testing AskA services in a controlled environment -- module 5. Contributing: Operating and maintaining the AskA service -- module 6. Evaluating: Measuring effectiveness and efficiency of AskA services -- Conclusion -- About the virtual reference desk -- Glossary -- AskA service directory -- appendix: AskA service blueprints."@en ;
    schema:description "A set of six self-instructional modules intended to prepare organizations and individuals to create an Internet-based human-mediated information service. Helpful hints for new services include real-life experiences from existing digital reference services like AskERIC, NASA's Ask the Space Scientist, KidsConnect etc."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/26416434> ;
    schema:inLanguage "en" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/607817720> ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/607129514> ;
    schema:name "The AskA starter kit : how to build and maintain digital reference services"@en ;
    schema:numberOfPages "232" ;
    schema:productID "40749417" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/40749417#PublicationEvent/syracuse_n_y_eric_clearinghouse_on_information_&_technology_syracuse_university_1998> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/26416434#Agent/eric_clearinghouse_on_information_&_technology_syracuse_university> ; # ERIC Clearinghouse on Information & Technology, Syracuse University
    schema:workExample <http://worldcat.org/isbn/9780937597477> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/40749417> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/26416434#Agent/eric_clearinghouse_on_information_&_technology_syracuse_university> # ERIC Clearinghouse on Information & Technology, Syracuse University
    a bgn:Agent ;
    schema:name "ERIC Clearinghouse on Information & Technology, Syracuse University" ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Organization/eric_clearinghouse_on_information_&_technology> # ERIC Clearinghouse on Information & Technology.
    a schema:Organization ;
    schema:name "ERIC Clearinghouse on Information & Technology." ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Place/syracuse_n_y> # Syracuse, N.Y.
    a schema:Place ;
    schema:name "Syracuse, N.Y." ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Topic/bibliotheques_services_de_reference_electroniques_etats_unis> # Bibliothèques--Services de référence électroniques--États-Unis
    a schema:Intangible ;
    schema:name "Bibliothèques--Services de référence électroniques--États-Unis"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Topic/bibliotheques_virtuelles_etats_unis> # Bibliothèques virtuelles--États-Unis
    a schema:Intangible ;
    schema:name "Bibliothèques virtuelles--États-Unis"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Topic/computer_communication_networks> # Computer Communication Networks
    a schema:Intangible ;
    schema:name "Computer Communication Networks"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Topic/library_services> # Library Services
    a schema:Intangible ;
    schema:name "Library Services"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/26416434#Topic/recherche_sur_internet_etats_unis> # Recherche sur Internet--États-Unis
    a schema:Intangible ;
    schema:name "Recherche sur Internet--États-Unis"@fr ;
    .

<http://id.loc.gov/authorities/subjects/sh2008104643> # Internet--United States
    a schema:Intangible ;
    schema:name "Internet--United States"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh2009123377> # Digital libraries--United States
    a schema:Intangible ;
    schema:name "Digital libraries--United States"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh2010110347> # Reference services (Libraries)--Automation
    a schema:Intangible ;
    schema:name "Reference services (Libraries)--Automation"@en ;
    .

<http://id.worldcat.org/fast/1092440> # Reference services (Libraries)--Automation
    a schema:Intangible ;
    schema:name "Reference services (Libraries)--Automation"@en ;
    .

<http://id.worldcat.org/fast/1204155> # United States.
    a schema:Place ;
    schema:name "United States." ;
    .

<http://id.worldcat.org/fast/893704> # Digital libraries
    a schema:Intangible ;
    schema:name "Digital libraries"@en ;
    .

<http://id.worldcat.org/fast/977184> # Internet
    a schema:Intangible ;
    schema:name "Internet"@en ;
    .

<http://viaf.org/viaf/276893736> # Abby S. Kasowitz
    a schema:Person ;
    schema:familyName "Kasowitz" ;
    schema:givenName "Abby S." ;
    schema:name "Abby S. Kasowitz" ;
    .

<http://viaf.org/viaf/78411319> # R David Lankes
    a schema:Person ;
    schema:familyName "Lankes" ;
    schema:givenName "R. David" ;
    schema:name "R David Lankes" ;
    .

<http://worldcat.org/isbn/9780937597477>
    a schema:ProductModel ;
    schema:isbn "0937597473" ;
    schema:isbn "9780937597477" ;
    .

<http://www.worldcat.org/oclc/607129514>
    a schema:CreativeWork ;
    rdfs:label "AskA starter kit." ;
    schema:description "Online version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/40749417> ; # The AskA starter kit : how to build and maintain digital reference services
    .

<http://www.worldcat.org/oclc/607817720>
    a schema:CreativeWork ;
    rdfs:label "AskA starter kit." ;
    schema:description "Online version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/40749417> ; # The AskA starter kit : how to build and maintain digital reference services
    .

<http://www.worldcat.org/title/-/oclc/40749417>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/40749417> ; # The AskA starter kit : how to build and maintain digital reference services
    schema:dateModified "2015-02-15" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.